Sears Hires McDonald's Rejects?

I have never worked at McDonald's but my experience as a customer is that its staff is polite, hard-working and customer oriented. I walked into the tool department of a Sears store, today, and asked the early-twenties, perfect-haircut, white-shirt, photo-ID-around-neck salesman where I could find a tapered hand-reamer. He gave me a smart-aleck smirk and said "I don't even know what that is". I said, "Yes, that's what I thought " and walked out. He went on with his "job" which seems to be hanging around the floor until his shift ends. I noticed this about Sears around three or four years ago. It seemed that it had gotten rid of all its old staff and replaced it with "entry-level" people who seem determined to stay at entry level. Considering that it sells nothing that cannot be found elsewhere, I see no reason for me or anyone else to shop there.

As an aside, maybe losing manufacturing jobs overseas is not that bad after all. I sure would not want this kid I talked to, today, to be making a car my child will ride in.